All correspondence is centralised in New Delhi office,though service
rendered may be in different parts of the country Since there are different
payment terms for each Luxury Train ,same will be informed to at time of
confirming the booking Please ensure that you have understood & accepted
the cancellation rules,before making advance deposit
Mode of Payment
Advance payment can be made through Wire Transfer to
our bank or through Mail Authorization through credit cards We only accept
Master and Visa Credit cards. Upon arrival in INDIA, the payment can also be
made in cash, traveler cheques or by credit cards. In case of payment
through credit card, we will charge you bank processing fee extra.
Cash Transfer
Swift Wire Transfer
SWIFT TRANSFER CODE
UTIB0000007
Bank Name
Axis Bank Ltd.
Bank Address
Statesman house,148
Brarakhamba Road, New Delhi-110001
A/C No of Receiver
007 0102 0003 5282
Favouring
M/s Lawrence Travels & Tours Pvt.
Ltd.
CREDIT CARD (Master Or Visa Card)
There
will be a service charge of 3% if the payment is made by credit card If the
money is to be settled by Master or Visa card we will be needing by fax the
photocopy of your credit card from both the sides and an authorisation in
the following format duly signed by you.
Demand Draft/Cheque
Payment can be made by Demand Draft/Cheque payable in
New Delhi favouring "Lawrence travels & Tours Pvt. Ltd." with
your contact address, phone & pan number
Office & Home phone nos
In all the cases, we will be needing photocopies of
your passport.
Booking Procedure
» We require Names & Nationality of all the
passengers
» Booking will be confirmed on receipt of advance deposit of USD 1000
per person, which is non refundable.
» Balance payment: must reach us 90 days before departure with
passport details
» All booking requests received < 90 days notice will be confirmed
on receipt of full 100% of ticket value .
Cancellation Policy
Request for cancellation of tour must be forwarded in
writing.there are very strict cancellation rules for these luxury train
tours & please
clarify same ,before making payment.
There is no concept of tour insurance in India & disputes,if any are
subject to jurisdiction of courts of New Delhi(India) only
more than 90 days prior to arrival - US$ 1000 per person
cancellation fee
between 60-89 days prior to arrival - 30% of tour ticket is
cancellation fee
between 59 to 45 days prior to arrival - 50% of the Tour cost
less than 44 days prior to arrival - 100% cancellation fee &
advance stands forfeited
No Show or part journey without prior intimation - No Refund
In case of Special Trains Journeys and/or peak season hotel
bookings, a separate cancellation policy is applicable which we
shall advise you as and when Applicable.
In case you cancel the trip after commencement, refund would be
restricted to a limited amount, which too would depend on the amount
that we would be able to recover from our suppliers of services i.e
hotels/transporters etc. For unused hotel accommodation, chartered
transportation & missed meals, guide services etc. there will be
no refund
Our liabilities & limitations
All efforts will be made sincerely to maintain the
contract made by our organization with its customers but there are always
possibilities of certain Items like airfares, entrance fee at the monuments
or drastic increase in fuel costs etc. getting more expensive without any
notice from the Govt. authorities. In such FORCE MAJEUR, the difference in
the cost would be borne by the customers. Lawrence Travels act only in the
capacity of agent for the hotels, airlines, transporters, railways &
contractors providing other services & all exchange orders, receipts,
contracts & tickets issued by us are issued subject to terms &
conditions under which these services are provided by actual suppliers.
All itineraries are sample itineraries, intended to give you a
general idea of the likely trip schedule. Numerous factors such as
weather, road conditions, the physical ability of the participants
etc. may dictate itinerary changes either before the tour or even
after the commencement of the tour. We reserve the right to change
any schedule in the interest of the trip participants' safety,
comfort & general well being.
Our rates are based on the prevailing rates as negotiated by us
with the hotels, airlines etc. Hotels and Airlines retain the right
to modify the rates without notice. In case of such changes the
rates quoted before the modification, can be changed by us according
to the modifications by hotels or airlines. All hotel bookings are
based on usual check in and check out time of the hotels until
unless indicated in the itinerary.
We shall not be responsible for any delays & alterations in
the programme or expenses incurred - directly or indirectly - due to
natural hazards, flight cancellations, accident, breakdown of
transport, weather, sickness, landslides, closures/blocades due to
political unrest or any such incidents.
We shall not be responsible for any loss, injury or damage to
person, property, or otherwise in connection with any accommodation,
transportation or other services, resulting - directly or indirectly
- from any act of GOD, dangers, fire, accident, breakdown in
machinery or equipment, breakdown of transport, wars, civil
disturbances, strikes, riots, thefts, pilferages, epidemics, medical
or defaults, or any other causes beyond our control.
We do not have any insurance policy covering the expenses for
accident, sickness, loss due to theft, or any other reasons.
Visitors are advised to seek such insurance arrangements in their
home country. All baggages & personal property/s at all times
are at the client's risk. Our transport is certainly Insured as per
Indian Motor Vehicles Act and claims, if any, will be made as per
the rules of the Insurance Companies in Indian Rupees.
Refunds
Refund of the unutilized services, if cancelled in
advance and paid for, will be made to the person who has actually made the
payment To us. Actual amount will be refunded after working out the figure
on the basis of cancellation rules given above. Please be informed that The
refund process may take from 2-4 weeks due to lengthy banking process. If
the refund is made to the credit card account OR to Bank account, the bank
charges will be debited from the refund amount.
There
will be a service charge of 3% if the payment is made by credit card If the
money is to be settled by Master or Visa card we will be needing by fax the
photocopy of your credit card from both the sides and an authorisation in
the following format duly signed by you.
