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Payments |
All correspondence for travel arrangements should be addressed to Lawrence
Travels & tours Pvt Ltd at the given address.
For the services contracted, some advance payment should be made to hold
the booking on confirmed basis & the balance amount can be paid either
before your arrival or upon arrival in INDIA - but definitely before the
commencement of the services. Lawrence Travels hold the right to decide on
the amount to be paid as advance payment, based on the nature of service &
the time left for the commencement of the service.Besides above, in certain
cases like Train Journeys, hotels or resorts bookings during the peak season
(Christmas/ New Year) or during fairs/festivals, full payment may be
required in order to hold space on CONFIRMED BASIS. Please note that such
payments are NON REFUNDABLE.
Mode of Payment
Advance payment can be made through Wire Transfer to our bank or through
Mail Authorization through credit cards We accept American Express, Master
and Visa Credit cards. Upon arrival in INDIA, the payment can be made in
cash, traveler cheques or by credit cards. In case of payment through credit
card, a small amount of bank processing would be applicable on the amount
being paid by credit cards.
Cash Transfer
Cash May be deposited at SCB branch of Punjab National Bank as per details
below :
| SWIFT TRANSFER CODE |
AEIBINDX |
| Bank Name |
American Express Bank Ltd.
|
| Address |
Hamilton House,A Block,
Cannaught Place,New Dehi-110001 |
| A/C No |
3097008700005526 |
| Favouring |
M/s Lawrence Travels & Tours Pvt Ltd |
| Current account No: |
310601096 |
CREDIT CARD (American Express)
There
will be a service charge of 3% if the payment is made by credit card If the
money is to be settled by American Express we will be needing by fax the
photocopy of your credit card from both the sides and an authorisation in
the following format duly signed by you. Most of the time, in the
photocopies the batch code on the card does not come out clear. This is the
four digit number given on the right hand side of the card (just above the
card number). Please always mention this batch code number.
CREDIT CARD (Master Or Visa Card)
There
will be a service charge of 3% if the payment is made by credit card If the
money is to be settled by Master or Visa card we will be needing by fax the
photocopy of your credit card from both the sides and an authorisation in
the following format duly signed by you.
Demand Draft
Payment can be made by Demand Draft in favour of Lawrence Travels payable
at Delhi
Office & Home phone nos
In all the cases, we will be needing photocopies of your passport.
Cancellation policy
In the event of cancellation of travel arrangements due to any reasons - we
must be notified of the same in writing. Cancellation charges will be
effective from the time/date we receive your intimation in writing.
Cancellation charges would be as follows :
- 45 days prior to arrival - No cancellation / Actual service cost
would be charged, if any (like train tickets etc.)
- 15 days prior to arrival - 5% of the Tour + Actual service cost
- 07 days prior to arrival - 10% of the Tour + Actual service cost
Less than 48hours or No Show - No Refund
- In case of Special Trains Journeys and/or peak season hotel
bookings, a separate cancellation policy is applicable which we
shall advise you as and when Applicable.
- In case you cancel the trip after commencement, refund would be
restricted to a limited amount, which too would depend on the amount
that we would be able to recover from our suppliers of services i.e
hotels/transporters etc. For unused hotel accommodation, chartered
transportation & missed meals, guide services etc. there will be
no refun
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Our liabilities & limitations
All efforts will be made sincerely to maintain the contract made by our
organization with its customers but there are always possibilities of
certain Items like airfares, entrance fee at the monuments or drastic
increase in fuel costs etc. getting more expensive without any notice from
the Govt. authorities. In such FORCE MAJEUR, the difference in the cost
would be borne by the customers. Lawrence Travels act only in the capacity
of agent for the hotels, airlines, transporters, railways & contractors
providing other services & all exchange orders, receipts, contracts &
tickets issued by us are issued subject to terms & conditions under
which these services are provided by actual suppliers.
- All itineraries are sample itineraries, intended to give you a
general idea of the likely trip schedule. Numerous factors such as
weather, road conditions, the physical ability of the participants
etc. may dictate itinerary changes either before the tour or even
after the commencement of the tour. We reserve the right to change
any schedule in the interest of the trip participants' safety,
comfort & general well being.
- Our rates are based on the prevailing rates as negotiated by us
with the hotels, airlines etc. Hotels and Airlines retain the right
to modify the rates without notice. In case of such changes the
rates quoted before the modification, can be changed by us according
to the modifications by hotels or airlines. All hotel bookings are
based on usual check in and check out time of the hotels until
unless indicated in the itinerary.
- We shall not be responsible for any delays & alterations in
the programme or expenses incurred - directly or indirectly - due to
natural hazards, flight cancellations, accident, breakdown of
transport, weather, sickness, landslides, closures/blocades due to
political unrest or any such incidents.
- We shall not be responsible for any loss, injury or damage to
person, property, or otherwise in connection with any accommodation,
transportation or other services, resulting - directly or indirectly
- from any act of GOD, dangers, fire, accident, breakdown in
machinery or equipment, breakdown of transport, wars, civil
disturbances, strikes, riots, thefts, pilferages, epidemics, medical
or defaults, or any other causes beyond our control.
- We do not have any insurance policy covering the expenses for
accident, sickness, loss due to theft, or any other reasons.
Visitors are advised to seek such insurance arrangements in their
home country. All baggages & personal property/s at all times
are at the client's risk. Our transport is certainly Insured as per
Indian Motor Vehicles Act and claims, if any, will be made as per
the rules of the Insurance Companies in Indian Rupees.
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Refunds
Refund of the unutilized services, if cancelled in advance and paid for,
will be made to the person who has actually made the payment To us. Actual
amount will be refunded after working out the figure on the basis of
cancellation rules given above. Please be informed that The refund process
may take from 2-4 weeks due to lengthy banking process. If the refund is
made to the credit card account OR to Bank account, the bank charges will be
debited from the refund amount.
